America's SBDC of FloridaFlorida SBDC at UWF
  • Services
    • Consulting
    • Starting a Business
    • Government Contracting
    • Disaster Preparedness
  • Training & Events
  • Resources
    • Tools
    • Blog
  • Success Stories
  • Home
  • About
    • SBDC
    • Team
    • Partners
  • Disaster Recovery
  • Locations
  • Contact
  • 850.474.2528
Toggle Menu
  • Home
  • Services
    • Consulting
    • Starting a Business
    • Government Contracting
    • Disaster Preparedness
  • Training & Events
  • Resources
    • Tools
    • Blog
  • Success Stories
  • About
    • SBDC
    • Team
    • Partners
  • Disaster Recovery
  • Locations
  • Contact
  • 850.474.2528

Blues Angel Music

  • Education
  • Retail
  • October 8, 2019

Blues Angel Music was founded in Pensacola in August of 1997 by retired Navy Captain and fighter pilot Jim DeStafney. He and his wife Nan, a retired Navy forensics officer, have grown the store from its one-man, 1,000 square-foot beginnings into a 15,000 square-foot, full-line music store, complete with a fully-staffed school of music.

The store has always been a family affair with their son Stephen. Their daughter-in-law Sierra, who’s also now part of the team, along with Nan, participated in the Florida SBDC at UWF Small Business Management (SBM) Program, led by SBDC Consultant Glenn McDuffy.

Where Business and Academia Met

Blues Angel Fish Drums
SBDC Consultant Glenn McDuffy inside Blues Angel Music with two of his clients at the business, Nan and Sierra.

Stephen is working on his business degree at UWF’s College of Business, but Nan says their involvement with the SBDC is important too. “It’s really all about real-world understanding of business, because there are just certain things you learn running a business that aren’t in a textbook.”

For Sierra, there has been a lot of new information, just in the reading material that McDuffy has given them. She explains, “Understanding how many great entrepreneurial books are out there to learn from, and how many people are out there that go through the same stuff, growing from a small business to a larger business; getting the help to make that jump is huge.”

If you think about all the things you do on daily basis, you know the “why” behind them, but Sierra says taking the SBM classes has really dissected all those things and helped. “I’m a ‘why’ person, so it’s helped me to understand why, and how to mold those things together to be better, and more efficient with time management. I’m also a detail-oriented person, so this has opened my eyes to a lot of the bigger picture things too.”

In terms of the company, Nan states she has the vision for where it’s going, and Stephen is the implementer.

Evolving for the Whole Team

Blues Angel Music
Blues Angel Music on Pace Boulevard in Pensacola.

“We’re learning about that relationship, and we’re learning how to make that work, and learning how to work together,” she says. “We divide up those roles better now and make the proper people accountable for the proper things.” She explains it’s been a big transition from having four people in charge of 40 people who are wondering, “Who do we ask now?”

According to Nan, the new, very defined set of accountability is making it better for the employees. “Over the last two years, I’ve divided the company up into divisions, so it’s gone from one giant company, into 10 separate divisions, because they’re all so different.”

She explains that some are services, some are goods, some have high-profit margins, some have low, long-term rentals, short-term rentals, repair center, retail store; etc. She has done that so they can see each division on its own as a business, and instead of budgeting on the aggregate, she’ll be budgeting for each division.

“It’s definitely changed my life,” says Nan. “It’s been a part of this accountability and roles thing. Now we have division managers. The company is definitely evolving.”

And she states with all that comes the responsibility to make sure this keeps going. “Not for us,” she says. “We have 12 children, so this is not about any estate. This is about keeping it intact for the employees. This is about 40 people who depend on us for their food, clothing, and shelter for their families.”

Customized, Confidential Assistance

On their relationship with the SBDC, and McDuffy specifically, Nan states, “I can’t imagine being in this situation and working with someone who doesn’t love what they do and are passionate about it, plus Glenn has the experience and knowledge. I value his personal opinion, his experience, and he’s great at communicating to the class.”

To take it a step further, she says what’s even better is the follow up with one-on-one time to see where you are. “Glenn meets you at the point of YOUR need, not just Business 101, because all of the businesses in the program are so different. Not only do you get what’s common to all businesses, like operations, sales, marketing and all that, but you have the face-to-face time too.”

Recent Success Stories

Recent Success Stories
  • AJ’s Market & Ice Cream at Southtowne May 28, 2025
  • The Sweet Greek May 20, 2025
  • Veteran Architectural Design and Drone Services April 23, 2025
  • Knot His 850 February 13, 2025
  • D&B Exterior Cleaning Pros February 5, 2025

Categories

Categories
  • Agriculture
  • Automotive
  • Aviation
  • Brewery
  • Childcare
  • Cleaning
  • Consulting
  • Contracting
  • Coworking
  • Education
  • Food
  • Healthcare
  • Manufacturing
  • Media
  • Medical Spa
  • Pets
  • Public Speaking
  • Recreation
  • Retail
  • Technology
  • Tourism
  • Emerald Coast Science Center
  • Battery Guyz

A Powerful Resource for Northwest Florida’s Small Businesses

The Florida SBDC at UWF is funded in part by the U.S. Small Business Administration (SBA), Department of Defense, State of Florida, as well as other private and public partners. The University of West Florida serves as the designated lead host institution for the Florida SBDC Network, which is nationally accredited by the Association of SBDCs.

State Designated as Florida’s Principal Provider of Business Assistance [§ 288.001, Fla. Stat.]

America's SBDC of FloridaHosted byFlorida SBDC at UWF

UWF Lewis Bear Jr. College of Business

  • 11000 University Parkway, Building 76, Suite 109, Pensacola, FL 32514
  • 850.474.2528
  • sbdc@uwf.edu

Get Social With Us

  • Facebook
  • X
  • LinkedIn
  • YouTube
  • Instagram

Receive the latest news and information from your SBDC direct to your inbox!

Sign Up to Receive Our Emails

©2025 Florida SBDC at UWF. All Rights Reserved.

  • Privacy Policy
  • Legal
  • Copyright
Website by CleverOgre
  • Close

Sign up for our Newsletter!

Keep up to date with events and offerings from the Florida SBDC at UWF by signing up below to be on our email list.

The sign-up on this form is solely to be added to our email list for monthly newsletter and business updates. This form does not constitute requesting our no-cost, confidential consulting services, which you can access and learn more about by continuing to the site.

Select list(s) to subscribe to


By submitting this form, you are consenting to receive marketing emails from: Small Business Development Center of Northwest Florida. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact